Transformation and turnaround leader with 35 years of executive and leadership experience across global technology, Professional Services and SaaS organisations. Expert in strategic transformation through a highly commercial focus: customer engagement, sound Sales governance, contractual rigor and high-performing team building. I am equally comfortable in fractional, interim or consultancy roles, with a track record of creating lasting change through a deep understanding of end-to-end strategy, processes and business functions.
I enjoy the challenge of creating order from disorder through rapid problem analysis, strategy formulation and effective and rapid change management. I have great experience with stakeholder engagement and building productive relationships with customers and C-suite executives. I have led and/or matrix-managed teams of more than 300 people with extensive experience of working internationally.
After graduating in Chemical Engineering from Cambridge University with a bachelors and masters degree, I began my career in industrial Production Management before moving into management consulting with Price Waterhouse. I joined Oracle, initially working as a consultant before practice leadership and subsequently Sales. This combination of Sales and Delivery experience led to rapid promotion into a series of increasingly senior leadership roles, both at the UK and EMEA executive levels where I was Head of Innovation across Europe, Middle East and Africa.
While at Oracle, I led strategic transformation and business development programmes across EMEA, APAC and Japan, including defining and leading major changes to SaaS delivery, professional services pricing, operating models and organisational capability: a full modernisation exercise.
After 27 years, I joined Tribal Group, the UK's market leading provider of Student Management Systems, as a member of the executive team reporting to the CEO. As Global Head of Professional Services, I led the carve-out and modernisation of the Professional Services organisation, transforming its processes, commercial discipline, talent and culture. Alongside this, I took responsibility for turning around 2 product divisions, developing new product and commercial strategies, rebuilding teams and driving sales and P&L performance.
In 2025, I left Tribal to focus on advisory, interim and fractional executive roles, helping growing businesses address strategic, commercial and organisational challenges.
Worked with a successful, founder-led IT services scaleup that was growing rapidly but needed to change its operating model to support the next stage of growth.
Developed a new business strategy, built a new Sales organisation and introduced new processes and governance. Subsequently acted as Interim Sales Leader reporting to the CEO to embed the changes.
Sales pipeline increased by 50% in six monthsAt Tribal Group, led the carve-out and modernisation of a Professional Services organisation that was struggling to deliver profitable business.
Refreshed the leadership team, tackled poorly performing projects, introduced new procedures and commercial discipline, and developed new talent.
Profitability increased from -5% to 24%Led a major transformation of Oracle's Professional Services approach to SaaS, reporting to the CEO and working across an international organisation of more than 5,500 consultants.
Built a new international team, developed and rolled out a new SaaS delivery method and drove global pricing changes.
Simplified a pricing model of more than 1,000 line items to 10 with no loss of profitAs Managing Director of Tribal's Microsoft Dynamics business, led a complete refresh of product and commercial strategy following a stagnation after acquisition.
Took control of the product, P&L and sales strategy, recruited experienced leaders and defined new marketing and sales campaigns.
Pipeline increased threefold, with major wins at two Russell Group universitiesBoard Advisor, Business Mentor, Interim and Fractional Growth Executive
Global Head of Professional Services and Managing Director of the Microsoft Dynamics and Semestry product divisions
Executive leadership roles including Head of Innovation and member of the Oracle Consulting EMEA executive team, Head of Architecture Services UK & EMEA and senior Practice, Sales and Partnership leadership roles
Management Consultant and Project Leader delivering IT technology consulting for blue-chip clients
Flour mill management in Rotherham leading production and commissioning new plants
Board Mentor for the Growth Forge accelerator, supporting startups with business development and growth
Board Advisor to Jenny Garrett OBE, providing guidance on growth strategy for her DEI, coaching and leadership development organisation
Board Member providing non-executive guidance to companies facing scale-up and business challenges
Twice elected to the CBI South West Council, representing UK business views on government policy and contributing expertise to innovation advisory groups
Fluent English with passable French and German